Processing & Shipping Times
Order Processing Time
Your order is often processed on the same business day. Items in stock are despatched in 1-2 business days, otherwise please allow about 5-11 working days for stock of your order to come in. Rarely an item may be on back order with our supplier which may take between 4-6 weeks.
Startrack Express is used for despatch which is often a 1-2 day delivery (location dependent). It will save valuable time if someone is available to sign for your delivery at your nominated delivery address. Alternatively Australia Post Parcel post is available.
If no one is home at the time of delivery your purchase will be carded and you will need to attend the Post Office with suitable identification to collect your purchase.
Please note that we will not send Startrack deliveries to a PO box address.
Shipping Rates
Within Victoria:
Free Shipping on orders over $299 using Startrack
Other orders $12.95* with Startrack or $9.00 with Australia Post Parcel Post
All other states:
Free Shipping on orders over $299 using Startrack
Other orders $14.00* with Startrack or $9.00 with Australia Post Parcel Post
*Also dependant on total order weight.
If you have any queries please contact us at help@thestaffshop.com.au.